Exploring the Critical Challenges that Influencing Online Learning During the 
        Covid-19 Pandemic : A Case of Public Universities in the Kurdistan Region/Iraq 
                                         
                                         
                                       By 
                           ISMAEL, Hawzhin Hama Ameen 
                                         
                                         
                                         
                                         
                                     THESIS 
                                         
                                   Submitted to 
                         KDI School of Public Policy and Management 
                          In Partial Fulfillment of the Requirements 
                                  For the Degree of 
                          MASTER OF PUBLIC MANAGEMENT 
                                         
                                         
                                      2021                   
         
         
                                         
         Exploring the Critical Challenges that Influencing Online Learning During the 
        Covid-19 Pandemic : A Case of Public Universities in the Kurdistan Region/Iraq 
                                         
                                         
                                       By 
                           ISMAEL, Hawzhin Hama Ameen 
                                         
                                         
                                         
                                         
                                     THESIS 
                                         
                                   Submitted to 
                         KDI School of Public Policy and Management 
                          In Partial Fulfillment of the Requirements 
                                  For the Degree of 
                          MASTER OF PUBLIC MANAGEMENT 
                                         
                                         
                                      2021 
                                         
                                 Professor Lee, Taejun 
                                          
                                                                    
                                                                    
                                                                    
              Exploring the Critical Challenges that Influencing Online Learning During the 
             Covid-19 Pandemic : A Case of Public Universities in the Kurdistan Region/Iraq 
                                                                    
                                                                    
                                                                 By 
                                              ISMAEL, Hawzhin Hama Ameen
                                                                                         
                                                                    
                                                                    
                                                                    
                                                              THESIS 
                                                                    
                                                            Submitted to 
                                          KDI School of Public Policy and Management 
                                            In Partial Fulfillment of the Requirements 
                                                          For the Degree of 
                                           MASTER OF PUBLIC MANAGEMENT 
                                                        Committee in charge: 
              
              
              
                      Professor Lee, Taejun, Supervisor                
              
              
                      Professor Choi, Changyong                                     
              
              
              
                                                 
                      Professor Paik, Sung Joon
              
              
                                                   Approval as of December, 2021 
           EXPLORING THE CRITICAL CHALLENGES THAT INFLUENCING ONLINE         2
           LEARNING 
            
           List of tables   
           Figure 2. The rate of materials developed by teachers in both platforms……………31 
           Table 1. Interviewees' Personal Information………………………………………… 43