THE ROLE OF DISCIPLINE IN SCHOOL AND CLASSROOM 
                        MANAGEMENT: A CASE STUDY 
                                    by 
                          MAKW ARELA DAVID DZIVHANI 
                      submitted in partial fulfilment of the requirements for 
                                 the degree of 
                            MASTER OF EDUCATION 
                                 in the subject 
                          EDUCATIONAL MANAGEMENT 
                                   at the 
                          UNIVERSITY OF SOUTH AFRICA 
                          SUPERVISOR: PROF S SCHULZE 
                               NOVEMBER 2000 
                                                                                                                                     Student number: 765-140-6 
                              I  declare  that  THE  ROLE  OF  DISCIPLINE  IN  SCHOOL  AND  CLASSROOM 
                              MANAGEMENT: A CASE STUDY is my own work and that all the sources that I have used 
                              or quoted have been indicated and acknowledged by means of complete references . 
                              ...................................................                              . ................................................ . 
                              SIGNATURE                                                                                   DATE 
                              (MD DZIVHANI) 
                                      (i) 
                                   SUMMARY 
           The following research question motivated this study: 
               How can effective discipline in school and classroom management be maintained? 
           To answer this, a school was selected which had excellent discipline as demonstrated by its good 
           matriculation results.  Discipline in this school was researched by means of a qualitative approach. 
           Phenomenological interviews  and focus  group interviews were conducted,  transcribed  and 
                    was complemented by observation. 
           analysed.  This 
           Findings indicated that aspects of school system (including school and classroom policy, the role 
           of the  standard tutor and  of bodies  such as  the  school governing body and the learners' 
           representative council as well as the specific disciplinary actions used) are important in maintaining 
           discipline at school. The discipline, dedication, motivation and teamwork of educators as role 
           models for children are also  significant.  Moreover, the learners themselves as well as the 
           coftperation and involvement of their parents  play a vital role in maintaining discipline. 
           Key concepts: 
           discipline; 
           school management; 
           classroom management; 
           corporal punishment; 
           qualitative research; 
           school system; 
           learners; 
           educators; 
           parents 
                            (ii) 
                      ACKNOWLEDGEMENTS 
        I would like to express my sincere gratitude and appreciation to the following: 
        My wife, Rose, for her patience and understanding. 
        My children, Vincent, Brian, Esther and Nicholas for their constant support. 
        Prof Salome Schulze, my supervisor, for her thoughtful, patient and inspiring guidance. 
        Mrs Mutshaeni for her assistance with the empirical research. 
        My Pastor and fellow members of the HCC Church for their support and encouragement. 
        ProfEleanor Lemmer for the language revision of the manuscript. 
        Mrs Annatjie Kukkuk for finishing touches 
                           to the manuscript.