Pharmacy Technician 
              Training Manual 
                            
                            
                            
                            
                            
                            
                            
         
         
                Distributed by OPhA 
            5th Edition, September 2010 
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                         2 
                                                        CONTENTS 
                      
                                                                                                       Page 
                      
                     1.  Introduction                                                                      4 
                      
                     2.  Pharmacy Technician Certification Board                                           5 
                      
                     3.  Pharmacy Technician Training Guidelines                                           6 
                      
                     4.  Phase 1 Training                                                                  7 
                      
                     5.  Phase 2 Training                                                                  14 
                      
                     6.  Appendixes                                                                         
                      
                         •   Appendix 1:  Confidentiality of Patient Information                           21 
                      
                         •   Appendix 2:  HIPAA                                                            22 
                      
                         •   Appendix 3:  Pharmacy Technician and Supportive                               23 
                                                Personnel Rules 
                      
                         •  Appendix 4: OBNDD Pseudoephedrine Control                                      33 
                      
                         •   Appendix 5: Terminology                                                       37 
                      
                         •  Appendix 6: Abbreviations                                                      40 
                      
                         •   Appendix 7:Measurements                                                       41 
                      
                         •   Appendix 8: Sample Work Schedule                                              42 
                      
                         •   Appendix 9: Auxiliary Labels                                                  43 
                      
                         •   Appendix 10: Definition of the Practice of Pharmacy                           45 
                      
                      
                                                                   3 
                           
                Introduction 
                           
           In May of 1993 the Oklahoma State Board of 
        Pharmacy asked the Oklahoma Pharmaceutical 
        Association (OPhA) to develop a Pharmacy Technician 
        Training Manual. 
         
           The purpose of the fifth edition of this manual is 
        to provide pharmacies and pharmacists in the state a 
        training manual of pharmacy material that has been 
        approved by the Oklahoma State Board of Pharmacy. 
         
           Due to increased quantity of prescriptions in 
        recent years, there has been an increased demand for 
        pharmacy staff.  The increased use of pharmacy 
        technicians should increase efficiency and quality of 
        pharmaceutical care.  However, the pharmacist must 
        live up to the full potential of his or her professional 
        roles and responsibilities.  “Tech” will be the term used 
        for pharmacy technician in the manual.   
         
                         4