®
    TRICARE  Pharmacy Program
    JUNE 2022
                                           HANDBOOK
       Learn about the TRICARE pharmacy benefit
              Important Information
                                 Express Scripts, Inc. Website                           https://militaryrx.express-scripts.com
                                 TRICARE Website                                         www.tricare.mil
                                 Military Pharmacies www.tricare.mil/militarypharmacy
                                 TRICARE Pharmacy Home Delivery https://militaryrx.express-scripts.com/home-delivery  
                                  1-877-363-1303 
                                                                                         See Figure 7.1 on page 22 for international toll-free    
                                                                                         access numbers.
                                 TRICARE Retail Network Pharmacies                       https://militaryrx.express-scripts.com/find-pharmacy
                                 (Only available in the United States, Guam,  
                                 the Northern Mariana Islands, Puerto Rico,  
                                 and the U.S. Virgin Islands)
                                 Take the Publications Survey
                                 Take the brief publications survey by using the QR code to the 
                                 left or by clicking on “Publications Satisfaction Survey” at  
                                 www.tricare.mil/publications.
              An Important Note About TRICARE Program Information 
              At the time of publication, this information is current. It is important to remember that TRICARE policies and benefits are governed by public law 
              and federal regulations. Changes to TRICARE programs are continually made as public law and/or federal regulations are amended. Military hospital 
              and clinic guidelines and policies may be different than those outlined in this publication. For the most recent information, contact the TRICARE 
              pharmacy contractor or your local military hospital or clinic. More information regarding TRICARE, including the Health Insurance Portability and 
              Accountability Act (HIPAA) Notice of Privacy Practices, can be found online at www.tricare.mil. See the inside back cover of this handbook for 
              “TRICARE Expectations for Beneficiaries.”
              Keep Your DEERS Information Up To Date!
              It is essential to keep information in the Defense Enrollment Eligibility Reporting System (DEERS) current for you and your family. Failure to update 
              DEERS to accurately reflect the sponsor’s or family member’s residential address and/or the ineligibility of a former dependent could be considered 
              fraud and a basis for administrative, disciplinary, and/or other appropriate action.
              TRICARE Meets the Minimum Essential Coverage Requirement under the Affordable Care Act 
              Most TRICARE plans meet the definition of minimum essential coverage under the Affordable Care Act. You can also find other health care coverage 
              options at www.healthcare.gov.
      Welcome to the
      TRICARE Pharmacy  
      Program
         As a TRICARE beneficiary, you have access to comprehensive prescription drug coverage. 
         In addition to using military pharmacies, you have several options for filling your 
         prescriptions. The TRICARE Pharmacy Program contractor, Express Scripts, Inc. (Express 
         Scripts), provides your home delivery, retail, and specialty pharmacy services. 
         This handbook will help you make the most of your pharmacy benefit. You’ll find information 
         about the coverage available, your pharmacy options, and contact information if you 
         need assistance. If you have questions about your pharmacy benefit or your prescription 
         medications after reading this handbook, resources are available to help you. See the 
         For Information and Assistance section of this handbook for contact information.
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       About the TRICARE Pharmacy Program
          TRICARE’s pharmacy benefit is available to eligible uniformed service members, retirees, and family 
          members. The TRICARE Pharmacy Program provides outpatient prescription drugs to more than  
          9.6 million individuals. 
          Express Scripts administers the TRICARE pharmacy benefit, providing your home delivery, retail, and 
          specialty pharmacy services. Express Scripts handles millions of prescriptions each year through 
          home delivery and TRICARE retail network pharmacies. 
          The TRICARE Pharmacy Program is designed to provide the medications you need, when you need 
          them, in a safe, convenient, and cost-effective manner. The program’s three objectives are to:
          1. Provide a uniform, effective, and efficient benefit: TRICARE provides you with several pharmacy 
           options. The TRICARE Pharmacy Program Handbook contains more information on:
           ■  Military pharmacies
           ■  TRICARE Pharmacy Home Delivery
           ■  TRICARE retail network pharmacies
           ■  Non-network pharmacies
          2. Provide education on TRICARE Pharmacy Home Delivery use to ensure customer and beneficiary 
           satisfaction: You can receive up to a 90-day supply of certain maintenance medications at a low 
           cost delivered directly to your home. Visit https://militaryrx.express-scripts.com/home-delivery to 
           learn more.
          3. Promote patient safety: All prescriptions dispensed through military pharmacies, TRICARE Pharmacy 
           Home Delivery, and TRICARE retail network pharmacies are rigorously checked against your TRICARE 
           prescription history for accuracy, potential drug interactions, and additional clinical measures.
          For more information, refer to this TRICARE Pharmacy Program Handbook. You can also visit 
          www.tricare.mil/pharmacy or https://militaryrx.express-scripts.com, or call 1-877-363-1303. 
          To help manage your prescriptions, you’re encouraged to sign up for an Express Scripts account and 
          download the Express Scripts mobile app. Learn more at https://militaryrx.express-scripts.com/.
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