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CAREER PATHS
IN HOSPITALITY:
A LIFE HISTORY APPROACH
MARIA GEBBELS
A thesis submitted in partial
fulfilment of the requirements of the
University of Brighton for the degree
of Doctor of Philosophy
September 2016
University of Brighton
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ABSTRACT
High labour turnover and associated costs have been subjects of considerable
debate in the hospitality industry. Central to this ongoing discussion is
understanding why hospitality management graduates leave the industry.
Research studies suggest some answers, such as the nature of work conditions in
the industry or a lack of career planning by hospitality students. This doctoral
thesis is concerned with the process of leaving the hospitality industry. It
explores the interplay between self-efficacy and career inheritance, and its
influence on career commitment by gaining insights into how hospitality
management graduates arrived at the decision to leave the hospitality industry.
In the context of the changing nature of careers, from traditional linear to flexible
protean, this interdisciplinary research provides insights into the process that
leads to the individual leaving the hospitality industry. Career commitment,
conceptualised as a psychological contract between the individual and a chosen
career, informs this process of leaving, which is further explored using the
interplay between the concepts of self-efficacy and career inheritance.
Drawing on life history methodology, which allows for an exploration of unique
life experiences and an in-depth understanding of academic and career decisions,
semi-structured interviews were conducted with hospitality management
graduates no longer employed in the hospitality industry. Underpinning and
informing data collection and analysis was critical realism, with its unique
perspective on epistemology as constructed, and ontology as realist yet stratified.
The interview data were analysed thematically, which involved coding
participants’ responses into pre-assigned and emergent themes.
Empirical evidence reveals that the decision to leave the hospitality industry is a
result of a cumulative power of events. The concept of the leaving process is the
original theoretical contribution of this thesis, which explains the interaction
between the three concepts indicated above. It demonstrates that exiting the
industry is a developmental journey punctuated by significant career turning
points. The speed of decline in commitment, which is representative of the
duration of leaving, is dependent on the interaction between career inheritance
and self-efficacy. Alongside an integrative definition of career, characteristics of
a career manager and the principles of the legacy of hospitality as further
research findings, this doctoral thesis concludes by proposing a collaborative
approach to career management. Limitations of this study are evaluated and
avenues to further research are also proposed.
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TABLE OF CONTENTS
ABSTRACT ........................................................................................................ iii
LIST OF TABLES ............................................................................................. vi
LIST OF FIGURES .......................................................................................... vii
ACRONYMS .................................................................................................... viii
ACKNOWLEDGEMENTS .............................................................................. ix
DECLARATION ................................................................................................. x
PUBLICATIONS ORIGINATING FROM THIS THESIS ........................... xi
CHAPTER ONE: INTRODUCTION ............................................................... 1
1.1 Research Aim and Objectives ................................................................... 3
1.2 The Current State of Hospitality Industry, Education and Careers ..... 4
1.3 Chapters’ Summaries .............................................................................. 12
CHAPTER TWO: LITERATURE REVIEW ................................................ 17
2.1 Understanding Career: Definitions, Theories and Approaches .......... 17
2.1.1 Definitions of Careers ......................................................................... 19
2.1.2 Career Theories ................................................................................... 24
2.1.3 Career Commitment: Three-Component Model of Commitment ...... 44
2.1.4 Career Commitment in Hospitality Industry: Examples of Research . 57
2.2 Career Inheritance ................................................................................... 62
2.2.1 The Origins of Career Inheritance ...................................................... 65
2.2.2 The Theory of Circumscription, Compromise and Self-creation ....... 66
2.3 Structure and Agency Debate ................................................................. 72
2.4 Self-efficacy: The Power of Believing You Can .................................... 79
2.4.1 The Concept of Self-efficacy .............................................................. 83
2.4.2 Self-efficacy: Its Application in Career Development Studies ........... 93
2.5 Summary of the Literature Review ...................................................... 102
CHAPTER THREE: RESEARCH DESIGN ............................................... 107
3.1 Research Philosophies: Some Considerations ..................................... 108
3.1.1 Critical Realism ................................................................................ 110
3.1.2 Interpretive Understanding ............................................................... 120
3.2 Research Design ..................................................................................... 124
3.2.1 Life History: The Chosen Methodological Approach ...................... 125
3.2.2 In-depth Interviews ........................................................................... 131
3.2.2.1 Qualitative Assessment of Career Commitment, Career
Inheritance and Self-efficacy Beliefs ..................................................... 133
3.2.2.2 Interview Questions ................................................................... 139
3.2.3 Participant Sampling and Recruitment ............................................. 145
3.2.4 Pilot Study ......................................................................................... 150
3.2.5 Trustworthiness, Limitations and Biases of the Research Design .... 152
3.2.5.1 Interview Process ....................................................................... 155
3.2.5.2 Participants’ Profiles .................................................................. 158
3.2.5.3 Data Analysis and Interpretation ............................................... 163
3.2.6 Ethical Considerations ...................................................................... 169
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