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Chapter 13
Distribution
Channels
©2006 Pearson Education, Inc. Marketing for Hospitality and Tourism, 4th edition
Upper Saddle River, NJ 07458 Kotler, Bowen, and Makens
“Adversarial power relationships
work only if you never have to see or
work with the other party again.”
-Peter Drucker
©©2006 2006 PPeeaarson rson EducEducaatition, on, IIncnc. . Ma Marketing forrke Hospitting fora liHospitty and aliTourismty and T, ourism, 4th editi4th edition on
UppeUpper Sadr Saddle dle RRiveriver, , NJNJ 07458 07458 KotlerKotler, B, Boweowen, n, aand Makend Makensns
Distribution Channels
• A distribution channel adalah seperangkat
organisasi independen yang terlibat di dalam
proses penyampaian barang atau jasa ke
konsumen atau pengguna bisnis.
©©2006 2006 PPeeaarson rson EducEducaatition, on, IIncnc. . Ma Marketing forrke Hospitting fora liHospitty and aliTourismty and T, ourism, 4th editi4th edition on
UppeUpper Sadr Saddle dle RRiveriver, , NJNJ 07458 07458 KotlerKotler, B, Boweowen, n, aand Makend Makensns
Why Use Marketing
Intermediaries?
• Efisien
• Efektif
©©2006 2006 PPeeaarson rson EducEducaatition, on, IIncnc. . Ma Marketing forrke Hospitting fora liHospitty and aliTourismty and T, ourism, 4th editi4th edition on
UppeUpper Sadr Saddle dle RRiveriver, , NJNJ 07458 07458 KotlerKotler, B, Boweowen, n, aand Makend Makensns
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