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Special Notice
SUBJECT* Service Contract King Fisher Flex Boost VAMC West Haven CT
GENERAL INFORMATION
CONTRACTING OFFICE’S ZIP CODE* 02301
SOLICITATION NUMBER* 36C24122Q0067
ARCHIVE 60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS N
PRODUCT SERVICE CODE* J065
NAICS CODE* 811219
CONTRACTING OFFICE ADDRESS Department of Veterans Affairs
VA Boston Healthcare System
Contracting Officer (90C)
940 Belmont Street
Brockton MA 02301
POINT OF CONTACT* Deborah.Reardon@va.gov
Deborah L Reardon
deborah.reardon@va.gov
410-691-1140
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS deborah.reardon@va.gov
EMAIL DESCRIPTION
*= Required Field Special Notice
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Special Notice
DESCRIPTION
Veterans’ Health Affairs, Network Contracting Office 1, is issuing this Notice of Intent to Sole Source in order
to identify any potential sources that have the resources and capabilities to provide a service agreement for
King Fisher Flex Boost Unit’s as described below and will not interrupt the continuum of care . This
requirement is defined by an existing unit currently in use at the West Haven VAMC.
ALL RESPONSES TO THIS INTENT TO SOLE SOURCE ARE DUE 11/9/2021 2:00 PM EST.
This notice of intent is not a request for competitive proposals. Any responsible sources that
wish to identify their interest and capability to provide this equipment or equipment that is
compatible must notify this Contracting Officer at Deborah.reardon@va.gov NLT 2:00PM EST,
Friday, November 9, 2021. Telephone responses will not be accepted. Upon receipt of the
interested parties' notification, the Contracting Officer will determine whether to conduct a
competitive procurement or proceed with sole source negotiations.
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Statement of Work (SOW)
AB Assurance 1PM Service Agreement Plan
VACT, 950 Campbell Ave. West Haven, CT 06516
1.0 Introduction (Provide a brief description of what you are buying).
Type of Contract: Firm Fixed Price Service Contract(s)
Contract Performance Period: One year
Contract Transaction Number: 689-22-1-7441-0003
2.0 Background (Provide any historical information necessary to understand how and why the requirement
evolved and where it is headed. Include appropriate information to help the reader/contractor
understand the requirement).
The service agreement is necessary to ensure the units remain in a safe, working condition for COVID 19 testing.
The KingFisher Flex units boost the lab's productivity by reducing hands-on sample preparation time, reducing
costs, and increasing throughput. Intuitive to operate and pre-loaded with protocols, the KingFisher Flex system
offers automated magnetic bead-based sample preparation for DNA and RNA. Effective bead collection and transfer
leads to superior washing, efficient elution, and rapid processing, delivering reliable high recovery and consistent
performance across a range of complex samples.
3.0 Scope (Provide an overview of the PWS emphasizing the most important aspects of your requirement
and defining the boundaries of the contractor’s performance responsibilities).
Item No. Description Qty Price
1.) KingFisher Flex, 96 DW 1 TBD
Unit SN:711-82678
2.) KingFisher Flex, 96 DW 1 TBD
Unit SN:711-82689
4.0 Applicable Directives (List all documents referenced in the next section 5.0, Performance Requirements,
with which the contractor will have to comply in performance of the contract effort. If only portions of a
given document apply, specifically identify the applicable portions).
4.1 Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to
the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA
personnel regarding information and information system security.
4.2 Contractor shall not need to access VA Information systems
4.3 All contractors, subcontractors, and third-party servicers and associates working with VA information
are subject to the same investigative requirements as those of VA appointees or employees who have access to the
same types of information. The level and process of background security investigations for contractors must be in
accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for
Operations, Security, and Preparedness is responsible for these policies and procedures. This unit(s) does not require
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use or storage of PHI or sensitive information, due to such, "The A&A requirements do not apply, and that a Security
Accreditation Package is not required.
5.0 Performance Requirements (Identify what the contractor is required to do (major tasks and subtasks).
Onsite Priority Response - is an important feature of our AB Assurance service plan. Customers receive
guaranteed 2 business day priority on-site response. In addition, Life Technologies engineers are required to
provide a 4-hr phone response when dispatched to a service request.
Planned Maintenance visit - A planned maintenance procedure includes verification of thermal cycler block
temperature uniformity/accuracy, cycle performance, heated cover accuracy, and optical calibrations. With the
AB Assurance service plan, annual planned maintenance (PM) visit is automatically opened and will be
performed within the contract period. Should you have an immediate need to request and/or schedule your PM,
please contact our Instrument Care Center at 800-955-6288 option 3,1 or email them at
Instrumentservices@lifetech.com to schedule. This PM visit ensures optimal performance of your instrument,
often preventing major breakdowns before they happen.
Spectral Dye Calibration during the PM - Performed during the planned maintenance visit. Includes labor and
Kit for (1) block. Calibrations on additional blocks can be purchased at an additional charge. Calibration
involves analysis of signal strength from standard pure dyes to adjust software for correct data output (for Real
Time PCR Instruments only)
Includes:
o Dyes
o Certification documentation
o Certificate of Calibration
Labor & Travel Fees covered at 100% - All labor and travel fees are included for repair and planned
maintenance.
Replacement Parts covered at 100% - All parts are certified and guaranteed to optimize instruments
performance and reliability. All parts are manufactured by AB or AB’s direct vendors. Life Technologies uses
only new or true factory remanufactured parts.
Technical Assistance Center (TAC) is a service reserved for our contract and warranty customers. The service
gives you direct access to senior level service personnel for first-level problem resolutions. This provides
immediate response in resolving many operational and instrument set-up problems.
Remote Diagnostics is a service providing remote connectivity to your systems. This software, which is
exclusive to Life Technologies, provides email notifications to both end users and our Technical Assistance
Center of instrument conditions and errors. In doing so, it allows both your staff and Life Technologies to
perform pre-emptive service in order to maintain instrument uptime, which leads to higher sample throughput.
This service is reserved for our contract and warranty customers.
6.0 Deliverables (List all data required to manage or monitor contractor performance).
The documentation shall include detailed descriptions of the scheduled and unscheduled maintenance
(i.e., Emergency repairs) procedures performed, including replaced parts and prices (for outside normal
working hour services) required to maintain the equipment in accordance with Section 3, Conformance
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