International
          Student Handbook
                            Sydney
                              Kueen's Institute
                          396 Pitt Street, Sydney, NSW 2007
                               0481121578
                               RTO ID: 41016
                             CRICOS ID: 03573E 
        International Student Handbook
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                 Australian Education Advisor Pty Ltd trading as  Kueen's Institute  RTOID: 41016 CRICOSID: 03573E
            Address: Level 3 ,396 Pitt Street,  Sydney, NSW, 2000  | Phone: +61 2 9904 6502  | Email: admin@kueensinstitute.edu.au 
                             SC6.1-I - International Student Handbook V1.9 Page 2
        International Student Handbook
        TABLE OF CONTENTS
          Table of Contents............................................................................................................................................ 3
          Welcome......................................................................................................................................................... 5
          Our Obligation as your RTO............................................................................................................................5
          Contact Information and Emergency Contacts................................................................................................6
          Covid-19 Safe Plan.........................................................................................................................................6
          Local Amenities............................................................................................................................................... 6
          Courses Provided by Kueen's Institute............................................................................................................8
          Admissions and Enrolment..............................................................................................................................8
          Education agents............................................................................................................................................. 9
          Unique Student Identifier (USI)........................................................................................................................9
          Visas................................................................................................................................................................ 9
          Visa Conditions............................................................................................................................................... 9
          Arranging Travel and Documents to Bring.....................................................................................................10
          Entry into Australia........................................................................................................................................ 10
          Arriving in Australia........................................................................................................................................ 10
          Living in Australia.......................................................................................................................................... 14
          Accommodation............................................................................................................................................. 14
          Bringing your Family with You.......................................................................................................................15
          Health............................................................................................................................................................ 15
          Working in Australia....................................................................................................................................... 17
          Your Safety.................................................................................................................................................... 17
          Living Costs in Australia................................................................................................................................17
          Budgeting...................................................................................................................................................... 18
          Shopping....................................................................................................................................................... 18
          Clothing......................................................................................................................................................... 18
          Fees and Refunds......................................................................................................................................... 18
          Credits........................................................................................................................................................... 29
          Recognition of Prior Learning........................................................................................................................31
          Assessment................................................................................................................................................... 31
          Student plagiarism, cheating and collusion...................................................................................................32
          Student Orientation and Support Services....................................................................................................32
          Access & Equity Policy..................................................................................................................................33
          Welfare services............................................................................................................................................ 35
          External Support Services.............................................................................................................................35
          Course Progress Policy.................................................................................................................................37
          Course Transfer............................................................................................................................................. 40
          Deferral, suspension and cancellation...........................................................................................................42
          Change in visa status.................................................................................................................................... 43
          Your Feedback.............................................................................................................................................. 44
          Student code of conduct................................................................................................................................44
          Legislation and You....................................................................................................................................... 45
          Your Privacy.................................................................................................................................................. 47
          Access to Your Records................................................................................................................................48
          Notifying you if things change........................................................................................................................48
          Complaints and Appeals Policy.....................................................................................................................49
          Issuing of certification documents.................................................................................................................52
          Student Forms............................................................................................................................................... 53
                 Australian Education Advisor Pty Ltd trading as  Kueen's Institute  RTOID: 41016 CRICOSID: 03573E
            Address: Level 3 ,396 Pitt Street,  Sydney, NSW, 2000  | Phone: +61 2 9904 6502  | Email: admin@kueensinstitute.edu.au 
                             SC6.1-I - International Student Handbook V1.9 Page 3
        International Student Handbook
                                 This page is intentionally blank
                 Australian Education Advisor Pty Ltd trading as  Kueen's Institute  RTOID: 41016 CRICOSID: 03573E
            Address: Level 3 ,396 Pitt Street,  Sydney, NSW, 2000  | Phone: +61 2 9904 6502  | Email: admin@kueensinstitute.edu.au 
                             SC6.1-I - International Student Handbook V1.9 Page 4