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Request for Information - General Guidelines and
Template
A Request for Information (RFI) is a document used to obtain general
information about products, services or suppliers. It is a formal process
that can be used by a procuring entity when conducting its market
research. The RFI is simply a means of gathering data in a structured and
comparable manner. It is not binding on either the supplier or the
procuring entity, and it does not lead to an award of contract.
The procuring entity is required to clearly stipulate the purpose and
objectives of the exercise in its RFI to ensure that suppliers do not feel
disadvantaged or disappointed due to erroneous expectations. Normally,
participants in an RFI should also be allowed to participate in any resulting
tender exercise.
The information obtained from the RFI exercise can assist the public body
in identifying available or potential solutions to their business need and
can provide an indication of the number of suppliers available in the
supply market. Information requested may include, but not be limited to:
qualification and experience of the business and its key human resources,
specifications of new or unique products, scope of services, project
duration, pricing details, warranty, performance metrics and key
performance indicators.
The information obtained can be used during the procurement planning
stage and in the development of specifications, Terms of Reference (TOR)
or Scope of Works (SOW). The RFI may not be used as a selection method
to procure a good or service, and the information provided by the
contractor or supplier must not be used to design specifications that suit a
specific contractor or supplier. It must only be used to acquire and
broaden the procuring entity’s knowledge of what is available in the
supply market.
The RFI can be advertised openly, or it can be sent to known suppliers,
depending on the type of information to be obtained and the level of
market knowledge. An RFI should always be written as a non-binding
inquiry.
Public bodies can use the attached ‘Request for Information’ template as a
guide when inviting suppliers, contractors or consultants to provide data
on their organisation, industry and supply market.
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Attachment: RFI Template
(Name of the Procuring Entity)
REQUEST FOR INFORMATION
RFI Title: Insert title
1. The (Name of the Procuring Entity) was established by (Act of
Parliament, if applicable) and is responsible for (mandate and core
objectives of the procuring entity).
2. The (Name of the Procuring Entity) hereby issues this Request for
Information (RFI) to contractors/suppliers/consultants for (the name and
brief description of the requirements. The information provided
should be sufficient to allow respondents to understand the
organisation’s need, and the reason that the information is being
requested).
3. This RFI does not constitute an Invitation to Bid or Request for Proposals
and will not result in an award of contract. The information is being
requested as part of the (Procuring Entity)’s market research, and the
information provided may be used in the planning of future procurement
projects.
4. Any subsequent tender process that may arise will be conducted in
accordance with the (Procurement Rules and Procedures
established in the Handbooks and Guidelines issue by the Office
of Procurement Regulations to achieve compliance with the
Public Procurement and Disposal of Public Property Act, 2015 as
amended).
5. Respondents are required to provide the following information (This list
can be amended and further developed to suit the needs of the
procuring entity)
(a) the business name, address, telephone number and email;
(b)the name, designation, email address and direct contact number of
the vendor’s designated representative for the purpose of this RFI;
(c) Company profile providing details on the establishment and
experience of the business, its directors or shareholders, its project
portfolio, major clients, service partners;
(d)Qualifications of key personnel;
(e) Brochures and data sheets;
(f) Brief summary of contracts completed for the provision of (goods,
works, services) similar in scope and nature;
(g)Pricing information.
6. Respondents may request additional information by sending an email to
the address provided below.
7. Completed packages may be delivered electronically via Dropbox or
similar electronic tool.
8. Alternatively, one (1) printed original, and one (1) electronic copy (flash
drive/disc) of the completed package may be placed in a sealed envelope
and delivered into the appropriately labelled Tender Box located in the
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Lobby area at the address below by (insert submission deadline date
and time).
Insert the address and contact information for delivery and queries
(Name of duly authorised representative)
(Job title of the duly authorised representative)
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