JOB DESCRIPTION
           JOB TITLE:            Swingbridge VOLUNTEER Coordinator
           REPORTING TO:         Development Manager
           BASED:                Home
           HOURS:                       c18 hours per week worked flexibly.  £10.20 per hour
           Overall purpose: 
           To provide support to the Volunteers on the Swingbridge Programme
           Duties and Responsibilities:
           Recruitment and induction of volunteers
                  Make first contact with potential new volunteers and signpost them to either Swingbridge 1 or 2 or 
                   both.  
                  Ensure volunteers receive volunteer packs, attend a SCT induction session, complete appropriate 
                   paperwork and are introduced to DutyMan
                  Ensure that new volunteers receive appropriate training and induction to the boats and, in 
                   conjunction with steering group, link with more experienced volunteer for mentoring.
           Training and development of volunteers
                  As part of the Training Group, ensure that all volunteers have access to appropriate opportunities for 
                   training and development
                  Ensure an up to date training record is kept for each volunteer and that volunteers undertake 
                   refresher training as appropriate
                  Co-ordinate the planning and delivery of training sessions, including first aid training, with training 
                   group.
           Availability of crews/environmental volunteers
                  Ensure sufficient volunteers with appropriate skills/training are available to meet programme 
                   demands for SB1 and SB2
                  Maintain contact with the volunteer base
           Surrey Care Trust | The Crescent | Heathside Crescent | Woking GU22 7AG | 01483 426990
           President Sir Adrian White, CBE DL     Chief Executive Mrs Elaine Tisdall      Patrons Mr Roger Black MBE | Mr David Hypher OBE DL 
           Mr Michael More-Molyneux DL, Lord Lieutenant of Surrey  |Sir Richard Stilgoe OBE DL   |  Mr Andrew Wates OBE DL 
           Registered charity 285543  
           Company limited by  guarantee under number 1658859
           www.surreycaretrust.org.uk                                                                        
             Tracking and record keeping
                   Ensure appropriate systems are in place and updated to include:
                   volunteer training and development
                   volunteer spreadsheet  
                   volunteer rotas
                   contact details 
                   collection of data to report against SCT annual targets and Swingbridge Business plan KPI’s
             Promotion of Swingbridge Trips
                   Monitor overall trip level and promote trips to community groups and other users, supported by 
                    additional staff resources (eg bookings/administration post, Swingbridge volunteers and marketing 
                    group)
             Boat maintenance
                   Ensure boats are maintained to an appropriate standard, liaising with maintenance group
                   Ensure certification up to date and operational standards met
             General
                   Act as the first point of contact for volunteers
                   With the Chief Executive, HR Manager, Environmental Trainer, co-ordinate the bi-annual volunteer 
                    meetings
                   Support Swingbridge Steering Group by co-ordinating meeting dates, contributing updates and and 
                    keeping minutes.
                   Attend/support other Swingbridge/SCT meetings as required
              PERSON SPECIFICATION
                                 ESSENTIAL                                                DESIRABLE
                Education Training and Work Qualifications
                Good standard of general education, both       Experience of organising meetings, keeping minutes and organising
                numerate and literate.                         social events.
                Knowledge
                                                               Experienced with Microsoft office (especially Excel, Word and 
                Good standard of computer literacy. 
                                                               outlook) and able to input data.
                                                               Knowledge of training and accreditation, particularly OCN (Open 
                                                               College Network) accreditation and the NCBA (National 
                                                               Community Boats Association).
                Skills and Abilities
                Excellent telephone manner
                Able to communicate clearly both face-to-
                face and in writing with a range of potential 
                clients, volunteers and colleagues
                Organised; able to record and report on data
                in an accurate and timely manner.
                Numerate; confident with working out costs 
                for bookings and preparing invoices.
                Relevant Experience
                Sound administrative experience                Experience of working in a charity and with vulnerable people.
                Experience of working with volunteers.         Experience of managing volunteers.
                                                               Marketing experience: letter writing, phone calls, proof reading 
                                                               marketing materials.
                                                               Awareness of Surrey Care Trust and the Swingbridge programme’s 
                Experience of keeping training records. 
                                                               aims and values.
                Other Requirements
                Willing to travel throughout the County; Car driver with a current valid driving licence
                Flexible in approach; able to adjust working hours to the demands of the workload. 
              Surrey Care Trust | The Crescent | Heathside Crescent | Woking GU22 7AG | 01483 426990
              President Sir Adrian White, CBE DL     Chief Executive Mrs Elaine Tisdall      Patrons Mr Roger Black MBE | Mr David Hypher OBE DL 
              Mr Michael More-Molyneux DL, Lord Lieutenant of Surrey  |Sir Richard Stilgoe OBE DL   |  Mr Andrew Wates OBE DL 
              Registered charity 285543  
              Company limited by  guarantee under number 1658859
              www.surreycaretrust.org.uk                                                                                          
      NOTE:  This job description is intended as a working document for the position outlined.  It is not exhaustive 
      but indicates the wide range of duties involved.
      The job description will form part of the organisation’s performance management process and will be kept 
      under continuous review to reflect the change and growth within the Trust.
      PLEASE NOTE YOU MAY BE REQUIRED TO UNDERTAKE DBS CLEARANCE FOR THIS ROLE
      If you are interesting in applying for this role please complete an application form and send with a covering 
      letter to Katie.Stewardson@surreycaretrust.org.uk or send it to Surrey Care Trust, The Crescent,  Heathside 
      Crescent, Woking Surrey GU22 7AG