Unit 4 – Human Resource Management | H1 Notes 
         There are 7 functions of a Human Resource Manager:  
             1.  Manpower Planning 
             2.  Recruitment 
             3.  Training and Development 
             4.  Performance Appraisal 
             5.  Rewarding Employees 
             6.  Managing Industrial Relations 
             7.  Teamwork Management 
                  
         Manpower Planning 
             ·   Keyword: This involves insuring that there are the right amount of employees with the right skills 
                 at the right time. 
                 You do this by: 
             ·   Forecasting employee requirements 
             ·   Carry out a HR audit – assessing the employees and their skills 
             ·   Identify if additional resources are needed 
             ·   Increase or decrease manpower if needed through redundancies, natural wastage, redeployment 
                 and training. 
                  
             Recruitment and Selection 
                                                         External Recruitment 
             ·   Done outside of the business i.e. getting new employees 
             ·   Increased costs due to advertising and time needed 
             ·   Tensions from promotions between employees is avoided 
             ·   Bring new skills and ideas to the business 
          
          
         Human Resource Management | H1 Notes                                                                                 1
                                                        Internal Recruitment 
             ·   Employees are already known 
             ·   Encourages employees to work harder 
             ·   Employees know how the business works already 
                  
                                                      The Recruitment Process 
             1.  Prepare a Person Description and Job Specification. 
             2.  Advertise in banks, local shops, recruitment websites, Fás. 
             3.  Screen CVs and create a shortlist of candidates 
             4.  Interview candidates 
             5.  Check references of previous employers 
             6.  Draw up a contract – this is a legal requirement and should detail the conditions of employment, 
                 salary, duration and holiday entitlements. 
          
         Training and Development 
         There are 3 types of training: 
             1.  Induction training – training when you begin the job to let you get the necessary skills to do the 
                 job and know the codes of practice, uniform requirements etc. 
             2.  On the job training – shadowing other employees or being supervised while working. 
             3.  Off the job training – courses done outside of the business 
               Advantages of Training 
               Provides necessary skills 
               Improves morale 
               Helps manage change 
               Allows workers to become multi-skilled 
              
              
              
              
         Human Resource Management | H1 Notes                                                                                 2
              
             ·   Keyword: Staff development is when staff are given training to so that they can be promoted and 
                 take on new responsibilities. 
                  
                         Advantages                                           Disadvantages 
                         Boosts motivation                                    Costly 
                         Prepares employees for promotion                     Employees may move to competitor 
                                                                              companies 
                                                                              May cause disputes amongst 
                                                                              employees 
                                                                               
          
         Performance Appraisal  
         This is when the HR Manager meets with employees to assess their performance in the company. 
             ·   It usually happens yearly 
             ·   They discuss targets, if they were met, reasons targets may not have been met and they make 
                 targets for the coming year. 
             ·   They also discuss promotional opportunities, wages and employment conditions. 
             ·   This motivates employees and helps to identify training needs. 
             ·   It also helps the employee to become happier in the business. 
          
         Rewarding Employees 
         Monetary Rewards: 
             1.  Wages/ Salary 
             2.  Options to buy shares 
             3.  Pension Schemes 
             4.  Benefit in Kind – eg a company car 
             5.  Share Ownership – free shares 
         Non-Monetary Rewards 
             1.  Job Sharing 
             2.  Better working hours 
             3.  Job enlargement 
             4.  Job enrichment 
             5.  More responsibility or authority 
                                                                     
         Human Resource Management | H1 Notes                                                                                 3
          
         Managing Industrial Relations 
         Industrial Relations can be upheld by: 
             ·   Open channels of communication 
             ·   Working from home (e-working) 
             ·   Job sharing 
             ·   Compassionate Leave 
             ·   Flexitime 
             ·   Better working environment 
                                                                       
             Teamwork 
             Keyword: Teamwork is when a group of people work together for a common purpose. 
             There are four main stages to creating a team. 
             1.  Forming – the group is created 
             2.  Storming – the group argue as they try to establish their roles in the team 
             3.  Norming – The arguments begin to stop and they accept the roles of other team members 
             4.  Performing – They carry out their tasks 
          
          
         Human Resource Management | H1 Notes                                                                                 4