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Seat
No.
Total No. of Questions : 5] [Total No. of Printed Pages : 2
[4170]-281
M. Com. (E-commerce) (Semester - II) Examination - 2012
BUSINESS PROCESSES AND PRACTICES
Time : 3 Hours] [Max. Marks : 70
Instructions :
(1) All questions are compulsory.
(2) All questions carry equal marks.
Q.1) Explain meaning of the term ‘Competitiveness’. Suggest measures to build
Competitive Strength in any Industrial Unit.
OR
Q.1) What do you mean by ‘Productivity’ ? How Productivity can increased ?
Give examples in support of your answer.
Q.2) What is meant by Value Addition ? Explain various tools employed by
Modern Enterprises in Value Addition Process.
OR
Q.2) What is meant by Six Sigma ? State advantages of Six Sigma Technique.
Q.3) Explain the term ‘Project Planning’. State and explain various tools used
for Planning and Monitoring the Project.
OR
Q.3) Explain the term ‘Timing and Scheduling of Operations’. Also state
importance of Timing and Scheduling of Operations.
[4170]-281 1 P.T.O.
Q.4) Explain the situations where Business to Business Interaction is needed
in the conduct of the Business. How it can be smoothened ?
OR
Q.4) Explain the term ‘Inventory’. State various tools and techniques used in
the Process of Inventory Control.
Q.5) Write notes : (Any Four)
(a) Use of Software Programmes in day to day Decision-making
(b) SAP
(c) R-3 Technique
(d) Facilities Planning and Management
(e) Process Perfection
(f) JIT Technique
[4170]-281/2
Seat
No.
Total No. of Questions : 5] [Total No. of Printed Pages : 2
[4170]-281
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[4170]-281/4
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