Important points about communication
  1. Communication helps the management in making 
    understand the employees the objectives, plans and 
    policies of the enterprise
  2.  It facilitates decision-making by providing 
    necessary information in time
  3.  It helps in controlling the performance of different 
    individuals and departments of the enterprise
  4.  It develops understanding between people in the 
    organisation
  MEANS(METHODS ) OF COMMUNICATION
  1.  LETTER- Written communication is transmitted by 
   written words in the form of letters, memos, circulars, 
   bulletins, reports, instruction cards, manuals, 
   magazines, handbook, etc. Written communication 
   generally moves downwards. Upward communication 
   is written form is generally discouraged, or the 
   workers are reluctant to use it. Dynamic management 
   should encourage it by installing a suitable suggestion 
   system under which  workers are allowed to write 
   their grievances and suggestions freely. 
           METHODS
  2. TELEPHONE- It involves exchange of messages 
   with the help of spoken words. Oral 
   communication takes place face to face 
   contacts or through mechanical devices. 
   Mechanical and electronic devices have 
   gained great popularity for communicating the 
   messages in the modern business enterprises. 
   The important devices used include 
   telephones, intercom, mobile, etc.
           METHODS
  3. E-mail- E- mail or electronic mail is a electronic 
   correspondence by which users send and 
   receive messages over a network of computer. 
   The messages may consist of short notes, 
   greetings, text files, images, videos ,  etc. The 
   person to whom message is sent, can read 
   them, whenever he wants. Thus, the sender 
   and the receiver do not have to connect 
   themselves at the same time to communicate.
           METHODS
  4. Video- conferencing-A video conference is a 
   live, visual connection between two or more 
   people residing in separate locations for the 
   purpose of communication. It provides 
   transmission of static image and text between 
   two locations or full motion video images.
       It requires internet, cell phone or laptop.