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Key Vocabulary
Chart on page 113
Definitions throughout chapter—
look for boldfaced words.
Interpersonal Relationships
Key Point: duration & intimacy help
define interpersonal relationships &
shape communication decisions
Use the italicized information in the chart
on page 114 to define the following:
High Intimacy
Low Intimacy
Long Duration
Short Duration
Expectations in Interpersonal Social
Situations
Use the chart on page 115 to
define the following:
Formal & Informal situations
Personal/Private expectations
Professional/Academic expectations
Strategies for Effective Communication
Decisions
Be Assertive
Be Courteous
Use Tact
Be Specific
Make It Relevant
Strategies for Effective Communication
Decisions Continued
Mean It
Choose the Appropriate Level of
Usage
Monitor Body Language
Communicate with
Paralanguage:
Volume, Rate, Inflection
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