353x Filetype PPTX File size 0.85 MB Source: ysph.yale.edu
Starter List
LSL hospitals were Category Example members
directed to convene a Senior executive for nursing
guiding coalition Nurse champion(s) for AMI care
Nursing Catheterization lab nurse
comprised of a diverse set Cardiac care unit nurse
of staff including senior Emergency department nurse
champions as well as mid- Senior executive for physicians
level and front line staff Physician Physician champion(s) for AMI care
involved in AMI care. Liaison with EMS
Senior administrative champion
Senior executive for quality
Hospitals were Administra improvement
encouraged to adapt this tion Quality department focal person for
AMI
’starter list’ to their own Data manager
context. Catheterization lab tech
Technicians
Emergency department tech
Average coalition size was
19 members; size was not
associated with success.
Managing Membership
Successful coalitions had a
“living roster,” recognizing We have new faces, new people,
and address gaps in and different roles. For instance,
membership by both adding case management has a new leader
and removing roles over I don’t think was involved when we
time. set up the guiding coalition. We said
“Hey, we need a team member for
our case management to help with
Over two years, the transitions in care. Okay. Perfect.
turnover rate within the Here’s that person we want you to
coalitions averaged 24%. work with.” That’s now a new
Rate of turnover did not person and the other person has
differ between more and other fish to fry.
less successful coalitions.
Defining Roles Within the
Coalition
Successful coalitions identified and endorsed members responsible
for management of the group and higher-level advocacy when
needed. Common roles included:
Management role: one or two individuals responsible for
documenting the group’s work, tracking progress, and promoting
communication among members.
Leadership role: two to three individuals responsible for
championing the effort in the broader environment, removing
barriers to progress, and taking accountability for results. These
people were referred to as “sponsors,” “champions,” or “chairs.”
Because these terms carry different meaning in different
organizations, successful coalitions spent time clearly outlining
responsibilities for these leadership roles.
Successful coalitions also endeavored to define role expectations
for members who were not in explicit coalition management or
leadership roles. These expectations included providing candid
feedback on coalition plans, contributing specific technical or
clinical knowledge, and supporting implementation of resulting
workplans.
Facilitator Slides:
Promoting Role Clarity
LEADERSHIP SAVES LIVES
Title
Training Role
Degree
Departme
nt
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