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What is it?
Integrated Marketing Communications
(IMC) is the coordination of all promotional
activities to produce a unified, customer-focused
message.
IMC highly influences promotion, where it
informs, persuades, and has great significance
to the customer’s purchase decision.
Marketing Communications is the promotion
part of the 4 P’s: Product, Price, Place, and
Promotion.
Promotional Messages
Main Purposes: Main Objectives:
To gain the receivers Provide Information
attention
Increase Demand
Achieve understanding
by both the sender and Differentiate the Product
receiver Accentuate Products
Stimulate receiver's Value
needs and the means of Stabilize Sales
satisfying them
IMC: Key Elements
Advertising-most visible element of
IMC
Personal
Personal
Selling
Selling Public Relations- “free” media
attention (not directly advertising)
Sales Media
Sales Media
Promotions Advertising
Promotions Advertising Sales Promotions-used to stimulate
IMC: demand, via coupons, specials, etc.
IMC:
promotional
promotional Personal Selling-promotion through
message
message sales representatives
Direct Sponsorship
Direct Sponsorship
Marketing s
Marketing s Direct Marketing-growing element of
IMC, includes e-mail and m-commerce
Public
Public
Relations
Relations Sponsorships-mutually advantageous
relationship between two parties,
includes sport events, teams, TV/radio
programs, and organizations
AIDA Model
• The AIDA model can be
A Awareness used to provide a basic
A understanding of how IMC
works by showing how
I • Interest consumers reach a
I purchase decision.
The key elements of
D •Desire marketing communication
D are responsible for
generating AIDA in the
• minds of consumers,
A Action ultimately leading to the
A goal of customer loyalty.
Implements the use of “content marketing”,
where the creation of storytelling material
attracts readers, listeners, and viewers to a
brand
The brand must give something valuable to get
something valuable in return
This is achieved through media such as videos,
photos, magazines and film productions
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