The Nature of Leadership
         • Leaders make a difference, they are key to 
           organizational success
         • People, influence, and goals
            –Relationship with people is not passive
            –Leadership is reciprocal among people
            –Leadership is the ability to influence people 
              toward the attainment of goals
                Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved. 
            Contemporary Leadership
          • Leadership evolves with the needs of the 
            organization
          • Leadership has evolved with technology, 
            economic, labor, social and cultural changes
          • Must respond to the turbulence and 
            uncertainty of the environment
             –Ethical and economic difficulties as well as 
               globalization
                Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved. 
                  Level 5 Leadership
      Level 5 leadership refers to the highest level in 
      a hierarchy of manager capabilities
         –Lack of ego (humility)
         –Fierce resolve to do what is best (will)
         –Give credit to other people
         –Ambitious for the company
                Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved. 
                  Level 5 Hierarchy
               Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved. 
                Servant Leadership
         • Transcend self-interest for the good of the 
           organization
         • Leadership is not about YOU
         • Workers should be developed
         • Servant leaders give away power, ideas, 
           information, recognition, credit for 
           accomplishments, even money
               Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.