Strategic Quality Planning
             Managing Quality Improvement Teams and Projects 
             Chapter 14
               
                 
                   Why employees enjoy teams.
                 
                   Leading teams for quality improvement.
                 
                   Types of teams.
                 
                   Implementing teams
                 
                   Managing and controlling projects
                                                                                                                14- 2
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
             Strategic Quality Planning
             Managing Quality Improvement Teams and Projects 
             Why Employees Enjoy Teams
                In a study of Project Managers, five 
                        motivators emerged:
                 1.     Mutuality
                 2.     Recognition for personal 
                        achievement
                 3.     Belonging
                 4.     Bounded power
                 5.     Creative autonomy
                                                                                                                14- 3
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
             Strategic Quality Planning
             Managing Quality Improvement Teams and Projects 
             Leading teams for Quality Improvement
                Employee Empowerment and Involvement
                  You will have greater control over your 
                        work
                  You will not be penalized for making 
                        decisions that don’t pan out
                  Management is changing and becoming 
                        more contemporary
                  Management is committed to quality 
                        improvement over the long haul
                                                                                                                14- 4
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
             Strategic Quality Planning
             Managing Quality Improvement Teams and Projects 
             Leading teams for Quality Improvement
                Employee Empowerment and Involvement
                  Management will concede more control 
                        over company systems to you
                  Management values you ideas
                  Management trusts you and is worthy of 
                        trust in return
                  You will be rewarded for making 
                        decisions that benefit the company
                  Labor is capable of making decisions
                                                                                                                14- 5
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.
             Strategic Quality Planning
             Managing Quality Improvement Teams and Projects 
             Leading teams for Quality Improvement
                A number of preconditions are necessary for 
                        empowerment:
                  Clear authority and accountability
                  Participation in planning at all levels
                  Adequate communications and 
                        information for decision making
                  Responsibility with authority
                                                                                                                14- 6
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.