344x Filetype PPTX File size 0.05 MB Source: www.vpscience.org
What are Complaint Letters?
• Letters written to authorities or someone when we are not satisfised
with the product or service provided by them. It can also written to
air any grievance or wrong doing.
• These are formal letters.
• All necessary details must be written by the writer.
• The tone of the letter should be firm but polite.
Format of the letter
•
Sender’s Address
•
Date:
•
Receiver’s Address
•
Subject: (Mention the reason for complaint)
•
Salutations (Dear/Mr./Ms.)
•
Body of the letter:
Introduction
Main reason to write the letter
Conclusion
•
Closing of letter (Yours sincerely/faithfully)
•
Signature
HOW SHOULD WE WRITE A COMPLAINT LETTER
• Write in a polite manner
• Always introduce yourself first if needed
1.Never forget to mention the date of writing the letter
2.The letter of receiver or recipient should be properly mentioned
along with Pincode./ ZIP Code
3.Mention the purpose of writing a letter in subject line.
4.Start the letter with a salutation or proper greeting.
5.Write the first paragraph by introducing yourself, and then writing
the purpose of writing the letter. It should be very loud and clear.
• In the second paragraph give a brief description of the complaint and
what problems it is causing to you. Do not deviate from the main topic.
• The third paragraph should include the conclusion part, where you state
the resolution for your problem.
• Close your letter by thanking the person for giving time to the letter.
• Check the grammar and spelling mistakes if any.
• You can highlight the important points in the letter, to grab the quick
attention of the reader.
• Write a letter of complaint to the Chief Officer complaining about water logging in your area
• Becomes home for mosquitoes / flies
• They can cause diseases like Malaria/ dengue/ chicken guinea
• Causes bad smell
• Walking becomes difficult after the water level goes down due to slush
• Spoils our clothes
• Damages vehicles
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