The Rules Of Connecting The Phone
      BYA207-Mesleki Yabancı Dil
            Hafta-4
  The Rules Of Connecting The Phone
  • Talking on the phone should be suitable to 
   the rules of general talking. It is very 
   important how to connect the managers on 
   the phone. The protocol rules are very 
   important for the communication of public 
   foundations and associations on the 
   phone and they must be completely 
   obeyed.
  • According to the rules of telephone 
   protocol, nobody can make the superior 
   wait. Except the chairman of the board of 
   directors and the members, the secretary 
   provides communication between people 
   whatever their titles are.
  These are the protocol rules that must 
    be obeyed while connecting the 
          phone:
  Ø When a superior officer calls an inferior 
  officer, the secretary should speak as in the 
  example.
   “The General Manager Mr. Akgül wants to 
  talk to the Sales Manager Mr. Sayan, can I 
  take your manager, please?”
  • Ø If the positions of managers are equal, 
   the secretary says,
  “The Accountant Manager Mr. Seferoğlu 
  wants to talk to the Financial Manager Mr. 
  Sefer, can we connect them together?”