Presenter
                   Presenter
    Jack Hilty
    Jack Hilty
     Managing Principal, SentientPoint, Inc.
      Managing Principal, SentientPoint, Inc.
   Jack Hilty is a Certified Business Architect CBA® and has 25 
   Jack Hilty is a Certified Business Architect CBA® and has 25 
   Jack Hilty is a Certified Business Architect CBA® and has 25 
   Jack Hilty is a Certified Business Architect CBA® and has 25 
   years of enterprise-wide experience in providing overall 
   years of enterprise-wide experience in providing overall 
   years of enterprise-wide experience in providing overall 
   years of enterprise-wide experience in providing overall 
   leadership in the design and development of Information 
   leadership in the design and development of Information 
   leadership in the design and development of Information 
   leadership in the design and development of Information 
   Systems, specializing in business process management, 
   Systems, specializing in business process management, 
   Systems, specializing in business process management, 
   Systems, specializing in business process management, 
   change management, project management, service oriented 
   change management, project management, service oriented 
   change management, project management, service oriented 
   change management, project management, service oriented 
   and enterprise architecture. Jack is the Managing Principal at 
   and enterprise architecture. Jack is the Managing Principal at 
   and enterprise architecture. Jack is the Managing Principal at 
   and enterprise architecture. Jack is the Managing Principal at 
   SentientPoint, Inc. and teaches at Northwestern University 
   SentientPoint, Inc. and teaches at Northwestern University 
   SentientPoint, Inc. and teaches at Northwestern University 
   SentientPoint, Inc. and teaches at Northwestern University 
   School of Continuing Studies and the University of Chicago 
   SchSchooooll  ooff  CCoonnttiinnuuiinng g StStuudidieess  aannd d tthhe e UUnniivvererssiittyy  ooff  CChhiicacaggoo  
   School of Continuing Studies and the University of Chicago 
   Graham School. Jack is a member of the Association of 
   Graham School. Jack is a member of the Association of 
   Graham School. Jack is a member of the Association of 
   Graham School. Jack is a member of the Association of 
   Business Process Management Professionals (ABPMP), 
   Business Process Management Professionals (ABPMP), 
   Business Process Management Professionals (ABPMP), 
   Business Process Management Professionals (ABPMP), 
   Executives’ Club of Chicago and President of the Business 
   Executives’ Club of Chicago and President of the Business 
   Executives’ Club of Chicago and President of the Business 
   Executives’ Club of Chicago and President of the Business 
   Architects Association® and teaches Business Architecture at 
   Architects Association® and teaches Business Architecture at 
   Architects Association® and teaches Business Architecture at 
   Architects Association® and teaches Business Architecture at 
   DePaul University. 
   DePaul University. 
   DePaul University. 
   DePaul University. 
                                    Agenda
                                     Agenda
    Key Issue
       Key Issue
    The Evolution of the Design Team
       The Evolution of the Design Team
         Past Roles
         Past Roles
         Integrated Team
         Integrated Team
         The 3 C’s of Perspective
         The 3 C’s of Perspective
         Process Analyst Role
         Process Analyst Role
         Components of Abstract Thinking
         Components of Abstract Thinking
         Perspective Cube
         Perspective Cube
    Process Analyst as Pivot Point
       Process Analyst as Pivot Point
         Skills, Experience and Personal Characteristics of a Process Analyst
         Skills, Experience and Personal Characteristics of a Process Analyst
         Communicating with the Business Team
         Communicating with the Business Team
         Communicating with the IT Team
         Communicating with the IT Team
         New Competency Levels for the Process Analyst
         New Competency Levels for the Process Analyst
         Action Plan
         Action Plan
             Key Issue 
             Key Issue 
    In organizations in which a Business Process 
    In organizations in which a Business Process 
    Management approach have been adopted, teams are 
    Management approach have been adopted, teams are 
    made up of individuals with specific responsibilities and 
    made up of individuals with specific responsibilities and 
    expertise (business experts (SME), architects and 
    expertise (business experts (SME), architects and 
    technical experts). Each team member has a perspective 
    technical experts). Each team member has a perspective 
    framed by and directed to achieve his or her specific 
    framed by and directed to achieve his or her specific 
    goals.  They do not necessarily take into account the 
    goals.  They do not necessarily take into account the 
    perspective of other team members with other 
    perspective of other team members with other 
    responsibilities.  
    responsibilities.  
    The role of the process analyst is to ensure that all 
    The role of the process analyst is to ensure that all 
    perspectives are represented, considered and 
    perspectives are represented, considered and 
    accommodated. 
    accommodated. 
    The Evolution of the Design Team 
    The Evolution of the Design Team 
               Past Roles
               Past Roles
  Data Modeler              Process Modeler
   Data Modeler             Process Modeler
  Entity-Relationship           Process Model
  Entity-Relationship           Process Model
  Entity-Relationship           Process Model
  Entity-Relationship           Process Model
  Attribute Model
  Attribute Model
  Attribute Model
  Attribute Model               Data Flow Model
                                Data Flow Model
                                Data Flow Model
                                Data Flow Model
  Logical Data 
  Logical Data 
  Logical Data 
  Logical Data                  Functional 
                                Functional 
                                Functional 
                                Functional 
  Model
  Model
  Model
  Model                            Decomposition
                                   Decomposition
                                   Decomposition
                                   Decomposition
  Physical Data 
  Physical Data 
  Physical Data 
  Physical Data                 CRUD Matrix
                                CRUD Matrix
                                CRUD Matrix
  Model                         CRUD Matrix
  Model 
  Model 
  Model                         Dependency
                                Dependency
                                Dependency
  Meta-Model                    Dependency
  Meta-Model
  Meta-Model
  Meta-Model                       Diagrams
                                   Diagrams
                                   Diagrams
  Dictionary                       Diagrams
  Dictionary 
  Dictionary 
  Dictionary 
  Services
  Services
  Services
  Services