David 
    Brewer
    REVENUE CYCLE 
    DIRECTOR,                           Consults with Allscripts clients           25 years of experience in 
    ALLSCRIPTS                                                                   revenue cycle management, 
                                        to discuss their revenue cycle 
                                                  performance                     practice management and 
                                                                                     hospital management
                                        Maximizes client results with a             Passionate about using 
                                            variety of revenue cycle                 technology to reduce 
                                                     solutions                     redundancy and increase 
                                                                                   visibility into performance
   © © 22002211  AAllllssccrriippttss  HHeeaalltthhccararee,,  LLLLCC  anandd//oorr  iittss  affiaffilliiatateess..  2
    POLLING QUESTION #1
    Which of the following best represents your role
    in your organization?
             A.Physician or Physician Extender
             B.C-level Executive
             C.Manager or Supervisor
             D.Hands-on 
                 Contributor/Billing/Coding
             E.Other
   © 2021 Allscripts Healthcare, LLC and/or its affiliates.                                                          3
    Why use a scorecard?
                                                 Establishes organization performance standards and goals
                                                     Provides clear accountability
                                                 Gives an understanding of overall practice performance
                                                        Keeps all departments aligned and working 
                                                        cohesively
   © 2021 Allscripts Healthcare, LLC and/or its affiliates.                                                          4
     Overview of key performance indicators 
     (KPIs)
              Days in A/R                                     % over 90                                          Denial Rate
                Average number                                   Percentage of A/R                                   Percentage of 
                of days it takes a                               that is more than 90-                               claims denied by 
                practice to collect                              days old                                            payers during a given 
                payments due                                                                                         period
                40 days                                         <20%                                                  <5%
                Clean                                            Net                                                Gross 
                Claims                                           Collections                                        Collections 
                Average number                                  Percentage of                                       Percentage of 
                Ratio                                            Ratio                                              Rate
                of claims paid upon                             reimbursement minus                                 collections received of 
                the first submission                            contractual obligations                             the total amount 
                                                                with payers                                         allowed to collect
                 98%                                            >98%                                                >45%
                                      *Data pulled from MGMA DataDive 2020 Reports and is based on multispecialty 
    © 2021 Allscripts Healthcare, LLC and/or its affiliates.          practice data                                                                5
    POLLING QUESTION #2
    How do you report key performance indicators? 
             A.We use our practice management system 
             B.We use a third-party analytics vendor
             C.We use MS Excel and/or MS Access 
             D.We do not report KPIs
             E.Not applicable
   © 2021 Allscripts Healthcare, LLC and/or its affiliates.                                                          6