297x Filetype PPT File size 1.52 MB Source: www.austincc.edu
QUALITY MANAGEMENT
• FUNCTIONS OF QUALITY CONTROLL DEPARTMENT
• ALLOW ONLY STANDERD PRODUCTS TO REACH THE
COSTUMER
• TO SUGGEST THE METHODS TO REMOVE
MANUFACTURING DEFECTS
• TO REJECT DEFECTIVE GOODS
• TO FIND OUT WHERE THE CONTROLL IS BREAKING
DOWN
• TO CORRECT THE REJECTED GOODS
4 LEVELS OF QUALITY MANAGEMENT
TOTAL QUALITY
MAGAEMENT (TQM)
QUALITY
ASSURANCE (QA)
TOTAL QUALITY
QUALITY MAGAEMENT (TQM)
CONTROL(QC)
INSPECTION
QUALITY POLICY
• SETTING THE STANDERDS
• COMPAIRING THE PRODUCTS WITH THE
STANDERD SPECIFICATIONS
• TAKING CORRECTIVE ACTIONS
• PLANNING FOR IMPROVEMENT
QUALITY MANAGEMENT PRINCIPLES
• CUSTOMER FOCUS
• LEADERSHIP
• INVOLVEMENT OF PEOPLE
• PROCESS APPROACH
• SYSTEM APPROACH TO MANAGEMENT
• CONTINUOUS IMPROVEMENT
• FACTUAL APROCH TO DECISION MAKING
• MUTUAL BENEFICIAL SUPPLIER
RELATIONSHIP
QUALITY MANAGEMENT PROCEDURE
PLAN DO CHECK ACT
• A) PLAN: QUALITY CONCEPT AND OBJECTIVES
• PRODUCT LIABILITY FOR QUALITY
• PRODUCT SAFETY
• TRAINING FOR QUALITY
• DOCUMENTATION AND RECORDS SYSTEMATICALLY
• B) DO : PROCUREMENT AS PER NORMS
• JIT SUPPLIES
• MATERIAL HANDLING EFFECTIVELY
• C) CHECK: STATISTICS, CONTROL CHARTS, INSPECTION, QUALITY
AUDITS
• D) ACT: MANAGING NON CONFORMITY
• IMPROVEMENT CONTINUOUSLY
• TQM
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