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Chapter Three
Objectives
• Define stake and stakeholder
• Differentiate between production, managerial,
and stakeholder views of the firm
• Discuss three values of the stakeholder model
• Consider the concept of stakeholder management
• Identify the essence of stakeholder management
• Explain stakeholder management capability (SMC)
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Chapter Three
Outline
• Origins of the • Effective Stakeholder
Stakeholder Concept Management
• Who Are Business’s • Stakeholder
Stakeholders? Management
Capability(SMC)
• Strategic, Multifiduciary, • The Stakeholder
and Synthesis Views Corporation
• Three Values of the • Stakeholder Power: Four
Stakeholder Model Gates of Engagement
• Key Questions of • Principles of Stakeholder
Stakeholder Management
Management • Summary
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Introduction to Chapter
Three
Stakeholders
Individuals and groups with a
multitude of interests,
expectations, and demands as to
what business should provide to
society
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Origins of the Stakeholder
Concept
What is a stake?
An interest or a share in an undertaking
and can be categorized as:
Interest Right Ownership
Legal
Moral
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Origins of the Stakeholder
Concept
What is a stakeholder?
An individual who possesses a
stake
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