Purpose and Overview
   • Purpose
      –To understand roles of the health care 
        manager
         • Executive leadership
         • Organizational management
         • Strategic management 
         • Business enterprises 
         • Clinical and business service components
                                                    2
                Copyright © 2006 by Thomson Delmar Learning. ALL RIGHTS RESERVED. 
              Purpose and Overview
   • Overview
      –Behavioral Perspective
      –The Practice of Management: Integrating 
        Organizational Process Management and 
        Leadership Roles and Skills 
                                                    3
                Copyright © 2006 by Thomson Delmar Learning. ALL RIGHTS RESERVED. 
              Purpose and Overview
   • Overview
      –Strategic Perspective of Health Care 
        Management 
      –Health Care’s Distinctive Context and Executive 
        Leadership Requirements 
                                                    4
                Copyright © 2006 by Thomson Delmar Learning. ALL RIGHTS RESERVED. 
              Purpose and Overview
   • Overview
      –Crossing the Quality Chasm: Distinctive 
        Challenges
      –Developing a Standardized Knowledge Base for 
        Professional Leadership and Health Care 
        Managers
                                                    5
                Copyright © 2006 by Thomson Delmar Learning. ALL RIGHTS RESERVED. 
         Behavioral Perspective of the 
                  Managerial Role 
    • Integrated and applied activity within a 
      dynamic and evolving system  
                                                    6
                Copyright © 2006 by Thomson Delmar Learning. ALL RIGHTS RESERVED.