Strategic Quality Planning
               Quality and Innovation in Product and Process Design 
               Chapter 7
                 
                   Designing products for quality
                 
                   The Design Process
                 
                   Quality function deployment (QFD)
                 
                   Technology in design
                 
                   Prototyping methodologies
                 
                   Designing for reliability
                 
                   Environmental considerations in design
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.                                        7- 2
               Strategic Quality Planning
               Quality and Innovation in Product and Process Design 
               Designing products for quality
              
                What are the functions the customer wants?
              
                What are the capabilities of the current 
              product?
              
                What are the limitations of the material we 
              have selected?
              
                Are there better materials available?
              
                How much will the product cost to make?
              
                How much must the product cost to make it 
              successful in the marketplace?
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.                                        7- 3
               Strategic Quality Planning
               Quality and Innovation in Product and Process Design 
               The Design Process
              Product idea generation
               
              Internal and external sources brainstorm new 
              concepts.
                
               
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.                                        7- 4
               Strategic Quality Planning
               Quality and Innovation in Product and Process Design 
               The Design Process
              Product idea generation
               
              Internal Sources:
              
                Marketing
              
                Management
              
                Research and development
              
                Employee Suggestions
               
                
               
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.                                        7- 5
               Strategic Quality Planning
               Quality and Innovation in Product and Process Design 
               The Design Process
              Product idea generation
               
              External Sources:
              
                The Customer
                
               
   
    Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall.                                        7- 6