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Factors such as family, history, religion, and cultural identity
influence your decisions as to what to think about and how to
act.
What you think and how you react to events is based in part on
how you perceive the world, which is strongly influenced by
cultural values.
What you consider important is often a product of values learned
during childhood and these values motivate your behavior.
Values are what “give a culture its distinctive quality.”
Is there one God or many?
Is it acceptable to burn the American flag?
Would you eat whale meat?
Samovar et all. 2010.
Communication Between Cultures
The attitude you hold about an opinion, a moral issue,
some question of ethics, a proposed course of action,
or how to behave in a particular context is strongly
influenced by cultural values, and your values can
conflict with those from another culture.
The ability to recognize and manage this conflict plays
a central role in successful intercultural communication
exchanges.
Be aware of the impact of cultural values and provide
understanding on how values can be different across
cultures.
To accomplish this we will (1) examine perception, (2)
link perception to culture (3), briefly discuss values,
Samovar et all. 2010.
and (4) look at different patterns, or dimensions, of
Communication Between Cultures
cultural values.
UNDERSTANDING PERCEPTION
A simple illustration of culture’s influence on perception is what you see
when looking at the moon.
Most native born Americans will visualize a human face, but many
American Indians, as well as Japanese, perceive a rabbit; the Chinese
claim to see a lady fleeing her husband; and Samoans report a woman
weaving.
What is the cause of these very different views? The reason is
perception—how diverse cultures have taught their members to look at
the world in different ways.
Perception is how you make sense of your physical and social world, how
you construct reality.
perception is the process whereby people convert external events and
experiences into meaningful internal understanding.
Samovar et all. 2010.
Communication Between Cultures
Characteristics of Perception
- Alder and Gunderson -
Perception is selective—Because there are too many stimuli
competing for the attention of your senses at the same time, you
focus on selected information and filter out the rest.
Perception is learned—Life’s experiences teach you to see the world
in certain ways.
Perception is culturally determined—Culture teaches you the
meaning of most of your experiences.
Perception is consistent—Once you perceive something in a
particular manner that interpretation does not usually change.
Perception is inaccurate—You view the world through a subjective
lens influenced by culture, values, and personal experiences, which
tends to make you see what you want to see.
Samovar et all. 2010.
Communication Between Cultures
UNDERSTANDING VALUES
What you believe in becomes the foundation
for your values.
What you find desirable for yourself and for the
society you live in is a result of your values.
For instance, people in the United States place
great value on personal freedom and individual
rights, and they think people all over the world
should enjoy those same opportunities.
In China, however, the conservative leadership
sees “social harmony and moral rectitude”
taking precedence over the individual.
Samovar et all. 2010.
Communication Between Cultures
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