Improvement areas
                           Improvement areas                                                                  Priority         Ranking
                                                                                                              score (1-3)
                           1.   At decision making level align MDS with international standards and           1                1
                                mutually between systems and clearly define institutional 
                                responsibilities and mandates regarding eHealth and health 
                                information systems in Croatia.
                           2.   Improve the quality of the feedback to data sources GPs in order to           2                2
                                maintain data quality.
                           3.   Improving awareness of GPs on potential benefits from MDS and                 2                3
                                CroDiab, i.e. try to raise awareness of the importance of 
                                standardised clinical practice and health information systems. 
                           4.   Improving awareness of patients with diabetes on their potential              3                4
                                benefits from CroDiab and how to participate within health care 
                                system organisation in order to improve their health outcomes.
                           5.   Improving the MDS tool that will allow better insight in patients’            3                5
                                health history and monitoring results.
                           6.   Through Croatian medical chamber improve the representation of                3                6
                                diabetes clinical field within continuous education of health 
                                professionals.
           2          HRVATSKI ZAVOD ZA JAVNO ZDRAVSTVO
                  Key performance indicators
      1.    Align MDS with international standards and mutually between systems 
            and clearly define institutional responsibilities and mandates regarding 
            eHealth and health information systems in Croatia
          Objective(s)          Change           Person(s)       Timeline     Key performance 
                                Package       involved/respo     (months)        indicator(s)
                                                   nsible
      Raising awareness     Consultations     Experts,                       Changes in 
      of the importance     with decision     Decision                       diabetes panel 
      of standardised       makers level      makers           12 months     that enable higher 
      clinical practice and                                                  level of agreement 
      health information                                                     (or complete) with 
      systems                                                                MDS
       3      HRVATSKI ZAVOD ZA JAVNO ZDRAVSTVO
                  Key performance indicators
      2.    Improve the quality of the feedback to data sources GPs in order to 
            maintain data quality
          Objective(s)          Change           Person(s)       Timeline     Key performance 
                                Package       involved/respo     (months)        indicator(s)
                                                   nsible
      Good quality of       Feedback to       Experts,                       Share of 
      recorded and          GPs on their      Decision                       completed 
      captured data         MDS               makers, Front-                 diabetes panels, 
                            performance       line             12 months     change in quality 
                                              stakeholders                   of chosen diabetes 
                                                                             QI within diabetes 
                                                                             panel
       4      HRVATSKI ZAVOD ZA JAVNO ZDRAVSTVO
                  Key performance indicators
      3.    Improving awareness of GPs on potential benefits from MDS and 
            CroDiab
          Objective(s)          Change           Person(s)       Timeline     Key performance 
                                Package       involved/respo     (months)        indicator(s)
                                                   nsible
      Increasing the use    Making a          Experts, Front-                Share of 
      of diabetes control   brochure and      line                           completed 
      check-list as a MDS  organizing an      stakeholders                   diabetes panels, 
      within diabetes       education on                         6 months    change in quality 
      registry              potential                                        of chosen 
                            benefits from                                    diabetes QI within 
                            MDS and                                          diabetes panel
                            CroDiab
       5      HRVATSKI ZAVOD ZA JAVNO ZDRAVSTVO
                  Key performance indicators
       4.   Improving awareness of patients with diabetes on their potential 
            benefits from CroDiab and how to participate within health care system 
            organisation in order to improve their health outcomes
          Objective(s)           Change           Person(s)       Timeline     Key performance 
                                Package        involved/respo     (months)         indicator(s)
                                                    nsible
      Good quality of        Making a          Experts,                        Share of persons 
      recorded and           brochure on       Patient                         with regularly 
      captured data          rights and        Representative     6 months     completed 
                             responsibilities  s                               diabetes panel 
                             of diabetes                                       among diabetic 
                             patients                                          patients in care
       6      HRVATSKI ZAVOD ZA JAVNO ZDRAVSTVO