Development of Toolkit 
           for implementing ITS – 
        
           Public Transport & BRT 
                Services 
           
          Toolkit on Intelligent 
          Transport System for Public 
          Transport & BRTS 
           MINISTRY OF URBAN DEVELOPMENT 
          
              The  Institute  of  Urban  Transport  (India)  is  a  premier  professional  non-profit  making 
              organization under the purview of the Ministry of Urban Development, Government of 
              India (MoUD). The National Urban Transport Policy (NUTP), 2006 has empowered IUT to 
              serve as a National Level Facility for continuous advice and guidance on the principles of 
              sustainable urban transport. The objective of the Institute is to promote, encourage and 
              coordinate  the  state  of  the  art  of  urban  transport  including  planning,  development, 
              operation, education, research and management at the national level. 
              The Institute has been nominated as the project monitoring unit for Component 1A of the 
              SUTP. IUT is responsible for overseeing the preparation of the training modules, subject 
              toolkits and conduct of training of 1000 city officials in urban transport.  
              The Ministry of Urban Development (MoUD), Government of India (GoI) has initiated the 
              Sustainable Urban Transport Project (SUTP) with support of Global Environment Facility 
              (GEF) and the World Bank to foster a long-term partnership between GoI and state/local 
              governments in the implementation of a greener environment under the ambit of the 
              NUTP. The aim of the project is to achieve a paradigm shift in India’s urban transport 
              systems in favor of sustainable development. The project’s development objective (PDO) 
              is  to promote environmentally sustainable urban transport in India and to improve the 
              usage  of  environment-friendly  transport  modes  through  demonstration  projects  in 
              selected cities. 
               
               
               
               
               
              The Centre of Excellence in Urban Transport, CEPT University (CEPT-CoE), established in 
               
              2009 is an initiative of the Ministry of Urban Development (MoUD), Government of India 
               
              and is supported by the Ahmedabad Municipal Corporation. CEPT-CoE has been envisaged 
               
              as a resource centre for dealing with issues in urban transport planning and management. 
               
              It has a mandate to cover three aspects of capacity building in urban transport - human 
               
              resource development, knowledge management and technical assistance & advisory. 
               
              The  Centre  has  been  providing  technical  assistance  to  the  MoUD  on  urban  bus 
               
              specifications  and  has  been  contributing  to  numerous  national  committees,  working 
               
              groups and government led missions / projects related to urban development and urban 
              transport in varying capacities. 
                Acknowledgement 
                The Centre of Excellence Urban Transport CEPT University expresses its sincere thanks to the Ministry of 
                Urban Development (MoUD), Government of India, for awarding the work of preparation of toolkit on 
                “Intelligent Transport System for Public Transportation and Bus Rapid Transit System“being prepared 
                under  Sustainable  Urban  Transport  Project  (SUTP)  jointly  initiated  with  the  support  of  Global 
                Environment Facility (GEF), United Nations Development Programme (UNDP) and World Bank. 
                 
                Finally,  we  would  like  to  thank  the  following  individuals  for  their  contributions  and  making  this 
                document a valuable resource: 
                Authors:        Prof. H.M.Shivanand Swamy 
                                Mr.Vivek Ogra 
                                                 
                                 
                                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                  Contents 
                  1    INTRODUCTION .................................................................................................................1 
                    1.1      Objectives of this toolkit ...............................................................................................1 
                    1.2      Target groups for the toolkit .........................................................................................2 
                    1.3      ITS definition and characteristics .................................................................................3 
                    1.4      Toolkit Structure and components ...............................................................................4 
                  2    KEY CONSIDERATIONS OF ITS IMPLEMENTATION ........................................................5 
                  3    P2I CONNECT PROCESS ..................................................................................................8 
                  4    PROGRAM GUIDANCE - PROCESS FLOW .....................................................................10 
                    4.1      Planning Phase .........................................................................................................11 
                       4.1.1        Goals to achieve through ITS Implementation ..................................................11 
                       4.1.2        Methodology to be followed to achieve above set goals ...................................12 
                       4.1.3        Is ITS the only solution or do we need process improvement as well ...............12 
                       4.1.4        How much would ITS system achieve and how much process change needed 13 
                       4.1.5        Relevant ITS applications to consider viz-a-viz requirements identified ............14 
                    4.2      Design Phase ............................................................................................................14 
                       4.2.1        Identify technology needs .................................................................................15 
                       4.2.2        Identify Platform needs .....................................................................................15 
                       4.2.3        Identify data needs ...........................................................................................16 
                       4.2.4        Identify non-ITS resource needs .......................................................................17 
                       4.2.5        Use of technology, data & resources ................................................................17 
                       4.2.6        Business processes needed to change to take full advantage of ITS ...............18 
                       4.2.7        Total cost identification .....................................................................................18 
                    4.3      Implementation Phase ...............................................................................................21 
                       4.3.1        Deliver the identified system .............................................................................21 
                       4.3.2        Install the system in the respective working environment .................................22 
                       4.3.3        Deployment of the system ................................................................................22 
                       4.3.4        Make effective utilization of the deployed ITS system .......................................23 
                    4.4      Evaluation Phase .......................................................................................................23 
                       4.4.1        Establishment of performance criteria ..............................................................24 
                       4.4.2        Monitoring ........................................................................................................24 
                       4.4.3        Evaluation ........................................................................................................25